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This hotel was close to very convenient forms of transportation, and we were able to easily get around the city.

We were also within walking distance of many sights and restaurants.

Luckily we were so tired that around midnight we were completely out.

Our hotel has responded to the review Dear Guest, Thank you for taking the time to share your feedback.

We regret that you do not like the new design of our rooms.

Please let me know what happened during your stay that you got the impression that the manager(s) could be more friendly.

While I wish you had a better experience, it is feedback that we learn from and use to improve.

We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T 49 (0) 69 27 30 30 • F 49 (0) 69 27 30 33 00 Ca…

After a busy day, relax in a brand new high-tech bed and enjoy a unique level of sleeping comfort.

The ibis Frankfurt Centrum has 233 air-conditioned rooms, and was completely renovated in 2010.

• We were only there for one night to catch the early morning flight.

The location is perfect: on the river with the view, on a tram line, and restaurant around the corner. There was not a good way to open two suitcases without setting them on the beds or the desk. We endured the footsteps and the talking in the hallway throughout the night.

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